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Context Help

If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will open. It contains elaborate info about all the operations that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge collection of instructional video clips demonstrating how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our comprehensive FAQ section, which comprises questions asked by real customers and provides real solutions. We frequently "revamp" our FAQ database with new entries so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of customer service technicians available 24-7 and ready to assist you with any query. Each support ticket you send will be responded to in less than one hour (the average response time is approximately 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 219587

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com