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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A popup will show up. It contains thorough info about all the operations that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide range of how-to video clips clarifying how to use our Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, take a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual clients and provides real solutions. We periodically update our Frequently Asked Questions section with new entries in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can contact our excellent team of technical support engineers available 24/7/365 and ready to help you with any question. Each support ticket you submit will be answered within one hour (the average response time being just 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com