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About Us


Being a web hosting customer can be embarrassing - you frequently have to deal with server downtimes and a pitiful and slow customer care service. On top of that, you need to sign at least in 2 administration interfaces to administer your domain names, billing transactions and your site itself. When we started , we tried to change all that.

A Novel Approach to Hosting

The hosting Control Panel is the part of the hosting platform that the clients in fact see. And ninety percent of the web hosting vendors out there employ one and the same hosting Control Panel - cPanel. We, though, find cPanel to be time-worn and difficult to work with - it simply gets in the way of our work. This is why we made the decision to use a different Control Panel - the Hepsia web hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain and website administration possibilities, so you can administer all aspects of your Internet presence from one single location. Besides, it has a drag 'n' drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have proven that the Hepsia hosting Control Panel works three times as fast as other Control Panels! We have also prepared a web hosting Control Panel demo account - you can see for yourself how the Hepsia Control Panel works.

A Stable Web Hosting Service

Your website must be available online. That is why we rely on first-class web hosting servers powered by the proven mixture of Linux and Apache. We are also partnering with four world-class data center facilities where you can host your websites. This permits us to offer a 99.9 percent server uptime guarantee.

A Human-Oriented Approach

Last, but most definitely not least - we are there for you! We have Live Chat technicians who are there to reply to all your pre-sale enquiries and to help you fix small technical problems. We have a top-notch 24/7 tech support service. We offer a 1-hour trouble ticket response time guarantee, but in the majority of instances our client support team reps respond to support tickets in less than twenty minutes!

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com